Privacy Policy

Effective date: January 1, 2025

HwpxSnap (the “Service”) values users' personal information and complies with applicable laws, including the Personal Information Protection Act. This Privacy Policy explains how personal information is collected, used and protected.

Article 1 (Personal Information Collected)

Information collected Purpose of collection Retention period
Email address Member identification, sign-in and service information Until account deletion
Name Display within the Service and customer support Until account deletion
Phone number Customer support and identity verification Until account deletion

Article 2 (Purposes of Use)

  1. Member management: registration, identity verification and prevention of misuse
  2. Service delivery: credit management and management of service usage records
  3. Customer support: responding to inquiries and service notices

Article 3 (Retention and Destruction)

  1. Personal information is destroyed without delay when its purpose of collection has been fulfilled or the user deletes their account.
  2. However, where applicable laws require retention, information is retained for the required period:
    1. Transaction records under the Electronic Commerce Act: five years
    2. Access records under the Protection of Communications Secrets Act: three months
  3. Destruction method: electronic files are permanently deleted in a manner that prevents recovery.

Article 4 (Disclosure to Third Parties)

The Service does not disclose personal information to third parties without the user's consent, except in the following cases:

  1. Where the user has given prior consent
  2. Where disclosure is required by law

Article 5 (Users' Rights)

  1. Users may view or correct their personal information at any time.
  2. Users may withdraw consent to the collection and use of personal information by deleting their account.
  3. Inquiries about personal information may be submitted through customer support within the Service.

Article 6 (Security Measures)

  1. Encrypted password storage
  2. Encryption of data in transit using SSL/TLS
  3. Management and restriction of access permissions
  4. Retention of access logs for personal information processing systems

Article 7 (Personal Information Protection Officer)

Inquiries about the processing of personal information are accepted at the email address below.

Email: chedu@acatools.app